Problems at the U.S. Border?
On occasion, the Department of State and posts abroad receive complaints from foreign travelers about their treatment at ports of entry as a result of lookouts, some of which also generate TSA "no fly" alerts.
Passengers may be delayed or denied boarding, miss flights, consistently be sent to secondary screening, or even be detained until these are resolved.
With the frequency of name duplication, the problem promises to expand. The Department of State has neither the authority nor the resources to intervene on behalf of such travelers. However, the Department of Homeland Security (DHS) does have a redress process for reviewing the request of an individual traveler to be clearly identified as not the target of the lookout.
Travelers can request an audit of their case by completing and signing the Redress request form. and following the website instructions for submitting it to DHS.