Heightened Security Concerns
January 26, 2011
U.S. Embassy Kigali, Rwanda
This Warden Message is to alert all U.S. citizens living in Rwanda of heightened security concerns that regional terror groups, including al-Qaida and the Somalia-based al-Shabaab, remain actively interested in attacking U.S. interests in the region. We are particularly concerned about the month of February.
In light of this threat, the U.S. Mission in Kigali cautions U.S. citizens to take the following measures:
- Be alert for suspicious activity, and report any suspicious activity to the Rwandan police by calling 311.
- Ask yourself "What would I do in case of an attack?" and be prepared to enact your plan.
- Avoid large public gatherings, especially those with large numbers of westerners and/or no visible security presence.
- Keep your cell phone charged and with you at all times.
This alert updates previous warnings issued in our Warden Messages of December 10 and 23, 2010 related to security concerns as well as the latest Department of State Worldwide Travel Caution dated August 12, 2010. We also remind you of the current Travel Warning for Burundi.
You can stay in touch and get Embassy updates by checking the U.S. Embassy Kigali website. You can also get global updates at the U.S. Department of State's, Bureau of Consular Affairs website where you can find the current Worldwide Caution, Travel Warnings, Travel Alerts, and Country Specific Information. If you don't have internet access, we have a call center for updates--1-888-407-4747 toll-free in the U.S. and Canada, or outside the U.S. and Canada on a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except federal holidays).
If you are going to live in or travel to Rwanda. please take the time to tell us about your trip by enrolling in the Smart Traveler Enrollment Program. If you enroll, we can keep you up to date with important safety and security announcements. It will also help your friends and family get in touch with you in an emergency. You should remember to keep all of your information in STEP up to date. It is important during enrollment or updating of information to include your current phone number and current email address where you can be reached in case of an emergency.
The U.S. Embassy Kigali is located at 2657 Avenue de la Gendarmerie; the mailing address is B.P. 28, Kigali, Rwanda; tel.  (252) 596-400; fax:  (252) 596-591. The consular section's email address is email@example.com. Routine American Citizens Services are available by appointment Tuesdays from 09:00 to 17:00 and Fridays from 09:00 to 12:00, except for U.S. and Rwandan holidays.
For after-hours emergencies, U.S. citizens should call  (078)830-0345 and ask to speak with the duty officer.